Download Respondus Lockdown Browser Canvas
Click on the Respondus Lockdown Browser icon on your desktop to launch the Respondus app. Be sure to open the app for Canvas and not for Learn@UWStout (D2L). Answer in the affirmative ( yes ) when asked ' Do you want to allow this app to make changes to your device? Respondus Lockdown Browser for Online Exams. Respondus LockDown Browser is a custom web browser that is used to access quizzes in Canvas. When the LockDown Browser is enabled, students are prevented from opening additional tabs, accessing other applications on their computer, and taking specific actions while on the quiz (e.g. Taking screenshots, copying, printing). Spss 23.
Notes
- Respondus Lockdown Browser does not work on Chromebooks
- Most Respondus problems are due to one of the following:
- Firewall conflicts > turn off the firewall
- Anti-Virus software conflicts > turn off the anti-virus program
- Loss of internet connectivity > send teacher a message and try to reconnect and resume exam
- Other potential issues
- Give the browser a few seconds to fully load the exam before clicking 'Take the Quiz'. Clicking too soon has been reported as a potential cause of issues
- Browse to the quiz from the Assignments page, or the Modules page. Sometimes following links in notifications or in the 'To do' section of your Dashboard will fail to send all of the necessary parameters to the Canvas server.
Downloading Respondus LockDown Browser
Troubleshooting Respondus LockDown Browser
- Blank screen during exam
A blank screen indicates that the browser has lost connectivity with your institution's server, and the webpage cannot load into the browser.
In most cases, you should be able to leave your exam, shut down LockDown Browser, and restore your internet connection. We recommend restarting your computer and moving as close to the router as possible.
If a freeze has occurred, and you're unable to exit, please reference this article
For more information see - https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/579/25/blank-screen-during-exam
- LockDown Browser appears as malware or a virus
This is a potential problem when installing Respondus Lockdown Browser.
Security software or an 'anti-malware' program with very high settings might falsely detect LockDown Browsers as malware such as a virus, Trojan or parasite. The security program would block the download or corrupt the LockDown Browser installer.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/274/18/lockdown-browser-appears-as-malware-or-a-virus
Download Respondus Lockdown Browser Canvas
- Error Message:'Update server is not supplying information, or the connection to update server is blocked.'
When the warning appears, 'Update server is not supplying information, or the connection to update server is blocked. Please try again later' this typically indicates that security settings or another application is blocking access to the Respondus servers that LockDown Browser uses at startup
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/195/25/update-server-is-not-supplying-information-or-the-connection-to-update-server-is-blocked
- You must close SSInvitationAgent in a Mac
The 'SSInvitationAgent' is actually a component of other applications such as Apple Messages that also offers a screen sharing option, which is separate from the Mac->System Preferences->Sharing indicated in a warning when starting LockDown Browser 2.0 for Mac.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/576/25/you-must-close-ssinvitationagent-in-a-mac - Mac: Webcam Not Detected
If your webcam is not detected at some point during the pre-exam webcam check, and you see the below message, it is likely caused by 3rd party anti-virus software that is installed on your computer. It's also possible that you aren't seeing the below message, but rather are experience a freeze/hang on one of the steps. This, too, may be caused by anti-virus software.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/425/26/mac-webcam-not-detected - Webcam Blocked
If you see an image of camera with an arrow through it during your pre-exam webcam check, it is because of a privacy setting that is enabled in your camera's software utility.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/470/26/webcam-blocked - Error: Course (OK), Exam (UNKNOWN)
The above error indicates that the exam's LockDown Browser settings could not be detected. For Canvas users, this may be due to you not letting each page fully load before clicking on the 'Take Quiz' button.
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/483/0/canvas---course-ok-exam-unknown
Topics Map > Service Catalog > Instructional Technologies and Learning Services > Learning Management Support
In order to take quizzes requiring Respoondus Lockdown Browser in Canvas, follow the directions below. The Canvas Respondus Lockdown Browser is not compatible with the previous Lockdown Browser version from D2L.
Installing Respondus Lockdown from Canvas
1. To download Respondus Lockdown Browser from Canvas, go to a quiz that requires Respondus Lockdown Browser. Click on the quiz and select Take Quiz.
2. Click on the link to Download Respondus Lockdown Browser.
3. This will open a new tab with an Install Now button. Click on that option.
4. Open the downloaded file and follow the directions in the setup wizard. This will create a Respondus Lockdown Browser shortcut on your desktop.
Uninstalling Respondus Lockdown Browser for Learn@UWStout (D2L)
If you have previously downloaded the Learn@UWStout (D2L) version of Respondus Lockdown Browser, you will need to uninstall it before installing the Canvas version. To delete the Learn@uwstout Respondus Lockdown Browser, please do the following:
1. Search in the Windows search bar for Lockdown Browser. Right-click on the Lockdown Browser and select uninstall.
2. You may need to enter your username and password for your computer to finish uninstalling the program.
Launching a quiz from Canvas Respondus Lockdown Browser
In order to launch a quiz the requires Respondus Lockdown Browser within Canvas, you will have to do the following:
1. Click on the Respondus Lockdown Browser icon on your desktop to launch the Respondus app. Be sure to open the app for Canvas and not for Learn@UWStout (D2L).
2. Answer in the affirmative (yes) when asked 'Do you want to allow this app to make changes to your device?'
3. Respondus Lockdown may ask for permission to close other applications on your desktop. Make sure your work is saved and select Ok.
4. Respondus Lockdown will require you to authenticate the UW organization you are enrolled in. Please select UW Stout.
5. Next enter your UW Stout username and password and select sign in. This will take you back to the Canvas dashboard but you will be locked from all other desktop applications and programs.
6. Navigate to your course and then to your quiz and select Take the quiz to launch the quiz in Canvas. Once the quiz is launched, you will not be able to leave the quiz until it is submitted. If you attempt to leave the quiz, a warning will pop up stating 'Do NOT close the browser until the exam is complete. Your instructor will be notified if you exit the exam early'. Please select Return to Exam if you wish to return to the quiz and continue taking it or select Close the browser to terminate the quiz prematurely.
7. When you have finished taking the quiz, click Submit Quiz.
Download Respondus Lockdown Browser Canvas For Windows 10
8. To exit Respondus Lockdown Browser, select the Red X in the upper right hand corner of the screen and select Yes when asked 'Are you sure you want to exit?'
See Also:
Download Free Respondus Lockdown Browser
Respondus Lockdown Browser Download Canvas Vt
| Keywords: | Canvas, learn@stout, learn@uw-stout, respondus, lockdown browser, quizSuggest keywords | Doc ID: | 89235 |
|---|---|---|---|
| Owner: | Lexi S. | Group: | UW Stout |
| Created: | 2019-01-23 13:35 CDT | Updated: | 2020-09-15 16:05 CDT |
| Sites: | UW Stout | ||
| Feedback: | 125CommentSuggest a new document | ||
Lockdown Browser
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